It all starts with your customers
Customers are your business.
How well you find new ones, treat them, and retain existing ones is at the heart of your business.
Managing your customers expectations and providing excellent customer service are the keys to success.
It all starts with a CRM.
Connecting your customers and their journey’s from prospect to lead to buyer and then payer requires you to map this journey out.
A CRM connects your website, your accounts, your markeing and your customer service and delivery in one place – giving you a 360 view of your business (and all it’s key metrics in one place.
What is a CRM?
CRM stands for Customer Relationship Management.
Sometimes also, Client Relationship Management.
It is a software tool that is used to manage all interactions with customers and potential customers.
A CRM can help you organise all activity (e.g. Emails, Tasks, Meetings, Proposals, Projects, Invoices) associated with these customers and build processes and pipelines to convert potential customers (Leads) into paying customers.
Ultimately it helps your businesses getting more leads, sales and profits.
Even the smallest business can benefit from sales automation.
We work with many CRM systems and can integrate them into your website.
These include:-
- Zoho CRM
- Salesforce
- Insightly
- Capsule
- Highrise
- OnePage
- Pipeline Deals
- Hibspot
- amoCRM
Zoho CRM
Zoho is a comprehensive suite of award-winning online business, productivity & collaboration applications.
Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
More than 30 Million users work online with Zoho
Why Zoho CRM
Reach out to prospects at the right moment, engage them across every channel, and close more deals the smarter way.
We can integrate it with your website so that potential customers who complete a form on your website – it goes straight to your CRM (no more searching in your mailbox!)
Rules can be set up so that leads from your website are directed to the correct person in your organistation.
Zoho Productivity
Close more deals.
It’s as simple as that.
Zoho CRM helps you engage with leads and customers, get insights about your business, build a scalable sales process, and grow your business faster.
Simple to use
Simple and straightforward user interface with a minimal learning curve.
Customisable
Zoho CRM provides the ability to set up and start selling right away from day one.
Easy migration
Easy migration from spreadsheets and other CRM systems.
Automation
Best-in-class sales automation features for your entire business,
Mobile Friendly
Zoho CRM runs on any device, PC, phone or tablet. Manage your business from your pocket.
Analytics
Powerful analytics and reporting that helps you make smarter business decisions.
Save Time
Spend more time interacting with your customers and less on manually entering data.
Save Money
For its price Zoho CRM delivers great benefits compared to other CRM software.
Get in touch if you have any questions about setting up a CRM in your business.
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